Terms & Conditions
You may order on-line and pay by credit card. We currently accept MasterCard, Visa and American Express.
You may also contact Grip Plus Customer Support at 650-368-1628 and place on order via telephone.
We will charge your credit card for the value of the goods being shipped plus shipping charges. If you have items on your order that are not yet shippable, you will not be charged for these items until they actually ship. You will not be charged shipping more than once.
When you order on line, we will ask for your credit card security code.
The credit card security code is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, or American Express Card.
Visa or MasterCard: On the back of the card in the top-right corner of the signature box. Provide the three-digit number following the credit card number.
American Express: On the front of the card. Provide the four-digit number on the right directly above the credit card number.
If we are unable to obtain a match with your credit card security code and your credit card information, we cannot accept your order. We do this to prevent fraudulent credit card transactions and to protect our customers.
Changing or Canceling an Order
You may cancel or change your order by calling Grip Plus Customer Support at (650) 368-1628
You may be unable to cancel or change your order if it has already been shipped.
Returns and Refunds
Your satisfaction is important to us. If you are not completely satisfied with your purchase from Grip Plus return it for a full refund.
Guarantee applies only to items purchased from www.GripPlus.com . You may return most merchandise* for a full refund, less shipping charges, based on the original form of payment.
*Our standard return policy does not apply to the following items:
The security of your personal information is very important to us. The personal information that you provide to us on our website when you register or update an account, enter a contest or promotion, shop online or place an order telephonically (i.e. name, address, telephone number and e-mail address) is maintained in private files on our secure Web servers and our internal systems. Grip Plus shares information about our customers with some of our affiliated companies and reputable third parties in order to help us provide better service to you. These third parties may be given access to some or all of the information you provide to us. Grip Plus requires these third parties to maintain your information in the strictest confidence. Also we will not sell, rent or share your email address with others for them to send you unsolicited email.
We charge sales tax on telephone/internet orders in all states where applicable. By law, this includes orders shipped to states where we have a physical presence, including either a company store or a commissioned sales representative.